  
Our monthly management fee includes all of the following services:
- Collection of rents
- Serving of appropriate notices
- Accurate accounting of monies collected
- Handling tenant complaints and requests 24-hours a day
- Coordinating all preventative and necessary maintenance
- Paying bills associated with the property
- Detailed record keeping and documentation
- Provide detailed monthly report and proceeds
- Provide year end totals/reports and 1099s for tax purposes
- Meet with legal counsel and process evictions
- Appear in small claims court on behalf of owner
Overview Of Our Services
- Getting Started
- Marketing Your Property
- Showing Your Property and Screening Your Tenants
- Leasing the Property
- Move-in's/Move-out's and Inspections
- Collection of Rents
- Maintenance
- Financial Statements
GETTING STARTED
If you are not currently under contract with another property management or
real estate company we can begin right away. If you are currently under contract
you will need to terminate their services according to your agreement with
them. We will be happy to pick up the keys, security deposits and necessary
documents from the discontinued company. You will then need to provide us a
completed
and signed property management
agreement. Once all forms are received
we will get started immediately. You will also need to forward coupon books
to make mortgage payments, homeowners association payments if any and other
copies of invoices to be paid monthly. We will also need a copy of your landlord
tenant insurance policy for our records.
If your property is already occupied, we will simply contact
the tenant via mail about our management takeover. They will
be informed of our policies on payment and tenancy if there are
no discrepancies between their current contact and ours. If contractually
allowable and enforceable we will have them sign one of our leases
at takeover to ensure that our tenant policies and procedures
are met. If it cannot be done because they are still under terms
of an existing contract, we will do it as soon as legally possible.
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MARKETING YOUR PROPERTY
"Saturation Marketing" is our goal for your
vacant property in all potential appropriate tenant markets.
We penetrate these markets with local newspaper advertising,
property signage, and placement in our 24-hour detailed message
voicemail system. The property will also be available with photos
to view here on our website. With each of these integrated systems
referring to the others, maximum exposure will be obtained for
your vacant property. All of this advertising is part of our
comprehensive services at no cost with the exception of classified
advertising in the Sacramento
Bee. We do however maintain
a "rate holder" with the Sacramento Bee, which keeps
our cost for advertising approximately 40% less than the general
public would have to pay for a similar ad. We pass all of these
savings onto you.
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SHOWING YOUR PROPERTY AND SCREENING TENANTS
Prospective tenants will be informed of requirements to
rent your property prior to us scheduling a time for them to
view it. If they meet the minimum requirements, usually three
times the monthly rent in gross household income, excellent prior
rental history and reasonably good credit, we will schedule a
showing time that is convenient. We do show properties during
the week and on weekends. We will contact you weekly with updates
and results of the showings. If we are not receiving adequate
inquiries or if applications are not being submitted for your
property we will discuss with you adjustments necessary to either
the price or the property condition to secure a tenant. Our application
processing is extremely thorough. The foundation for successful
rental property
ownership starts with placing quality tenants from the very start.
Once prospective tenants have filled out an application, we do
an extensive background investigation that includes, credit report
review, employment verification, rental history and verification
as well as criminal background checks.
We have instant access to major credit reporting agencies,
eviction research companies and county tax assessor rolls that
allows us to cross reference owners that are listed on the applications
as references. All of these systems ensure that the tenant documentation
provided to us is truthful and accurate. Once we have performed
these background checks and feel an applicant is acceptable
for the property we will contact you for final approval. Lexington
Properties is a fair housing advocate and does not discriminate
against any applicant or tenant based on race, creed, color,
religion, national origin, handicap or familial status.
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LEASING THE PROPERTY
Once an applicant has been approved they are required
to sign a lease and pay in certified funds a security deposit
within 24 hours. Our lease is a comprehensive 6-page contract
with additional addendums for lawn care, pets and mandatory disclosures
as necessary. As most owners will agree we prefer securing tenants
to a one-year lease unless there are circumstances that would
make it a disadvantage for you the owner. Tenants must pay in
addition to the deposit a first full month rent in certified
funds prior to taking possession. If they are taking possession
on a day other than the first of the month, their second month
will be the prorated amount.
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MOVE-IN/MOVE-OUTS AND INSPECTIONS
Prior to a tenant taking possession, your property manager
completes a move-in inspection. This includes digital photo documentation
of the interior and exterior, as well as a detailed 2 page written
documentation. The tenant must sign and agree to the condition
of the property before keys will be presented to them. When a
tenants occupancy terminates, a move-out inspection will
be performed in the same manner. The photos and written documentation
from the move-in inspection will then be compared to that from
the move-out and deductions from the tenants security deposit
will be made accordingly. In addition to drive by inspections
being done during the term of the lease a complete interior inspection
will be done each and every year. Inspections may also be done
on request.
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COLLECTION OF RENTS
Collecting rent in a timely manner is of utmost importance
to us. Our contracts generally state that rent is due on the
1st of the month and late if not received in our office
by 5:00 PM the night of the 5th. Tenants will be notified
on the 6th of the month via telephone that rent has
not been received and a late fee has been incurred. Any tenants
that have not paid by this time will receive a Three Day Notice
to Pay Rent or Quit. We will use due diligence in collecting
both the rent and the late fee. If it appears that we may have
a tenant unable or unwilling to pay, we will contact you and
keep you abreast of the situation.
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MAINTENANCE
We understand your need as a landlord to be kept abreast
of property conditions both physically and financially. We will
to contact you as per your instructions to us in the start up
package when it appears a maintenance item cost will exceed your
authorized amount. In cases of emergency maintenance we will
use our best judgment and handle the situations accordingly.
Emergency maintenance includes but is not limited to, loss of
heat, water damage, main drain stoppage or electrical problems.
In regards to general maintenance, we take all measures possible
to keep your costs to a minimum. We will try to troubleshoot
a repair with a tenant before ever sending a vendor to the premises.
If a problem cannot be solved by these means, we will then contact
the appropriate vendor and schedule for the repair to be completed.
If any repair or group of repairs exceeds our agreed upon repair
expenditure amount, we will contact you for approval before proceeding.
We do use both licensed and insured independent contractors and
in-house maintenance personnel. All work is screened for quality
of work and reasonable pricing.
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FINANCIAL STATEMENTS
Our desire is to create a clear audit trail of all funds pertaining to each
property. All funds are held in a California State Trust account per California
law. An operating statement will be sent by the 9th of each and every month
on each property. Our statements are easy to read and understand. This will
simplify your tax reporting as your monthly statement and year-end totals report
will clearly list all income and expenses for your properties. Our service
includes paying expenses you have on the property such as mortgage payments,
homeowners association payments, insurance, and maintenance/repair
bills when applicable. Copies of all invoices paid will be attached to the
monthly statement in the order they appear on the report. Occasionally a statement
will be will be mailed after the 9th of the month, and only in the
case that rent has yet not been received.
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